We strive to deliver your goods according to your order and within the selected delivery time.

For health and safety reasons, and to prevent any property damage, deliveries are made to the exterior of a ground-floor location at the delivery address. If the item needs to be transported from the delivery point, you must make your own arrangements at your own risk. We do not offer unpacking, installation, fitting, or waste removal services unless agreed in writing.

Please note, delivery drivers are not insured to drive off public highways. If your delivery address is in a remote location or not on a public road, the driver will deliver the goods to the nearest point on the public road. By placing an order, you accept these terms. If you refuse delivery due to the driver not being able to reach the exact location, you will be charged for both the delivery and collection fees.

Delivery Areas & Charges

We deliver to the following postcodes (delivery charges may apply and are subject to a minimum spend):

SS7, SS8, SS0, SS1, SS2, SS5, SS6, SS9, SS11, SS12, SS13, SS14, SS15, SS16, SS17, SS3, SS4,

CM11, CM12, CM13, CM2, CM3, CM4, CM9, CM14, CM15, CM0, CM1, CM5, CM8, CM9, CM77

RM14, RM15, RM16, RM17, RM18, RM20

If your postcode is not listed, please contact us.

Returns by Collection

If you wish to return an item via collection, please contact one of our branches to arrange it. Once the goods are collected, we can either issue a credit or refund. A restocking fee of at least 25% may apply, and special non-stock orders are not eligible for returns.

Payment for Delivery

We do not offer cash on delivery (COD). Payments must be made either over the phone or in-store.